There are various lead status which are displayed against the lead submitted by Kiosk which are mentioned below along with status definition:

• Lead Submitted – Lead has been submitted to Roha
• Customer Not Interested – If customer shows no interest in the loan
• Opportunity – If customer shows interest in loan
• Lead Rejected – If customer is not eligible for the loan
• Loan Processing – Once customer shows interested in loan, loan process get started by filling out basic details required for loan
• Application Processing – Roha credit manager allocates reviewer or appraiser
• Credit Assessment - Credit manager verify loan application details filled by Ro and check what amount of loan to be given to customer based on his profile.
• Credit Review - Credit manager reviews cam, If deviation is more than 150 than it goes under credit community queue
• Sanction – Loan gets approved/granted/sanctioned
• Loan Approved – loan amount gets disbursed
• Disbursed – loan amount gets credited in customer bank account

On Roha lead web page there is a dashboard for lead status in which all the leads submitted will be visible along with all the required details against the leads.

On Roha lead web page there is a dashboard for contact details in which kiosk need to select the branch name through drop down and selected branch address and contact details will be visible in front of it.

It’s Easy and Quick!

Just follow these steps to submit the leads:

1. Fill out all the required details in the lead form.
2. Provide either PAN Number or Aadhar number as per customer feasibility.
3. Enter 10-digit mobile number of customer and click on send OTP.
4. Enter valid OTP and click on submit button.
5. Lead gets submitted successfully.